Customer Service Representative in Johnstown

posted:
Location
Johnstown , Pennsylvania
Industry
Administrative & Support Services
Job Type
Temp to Perm
Ref. Number
JTN_CSRRM
Contact
Natalie or Vanessa, Spherion
Apply Now

Job Description

A company in Rockwood is currently looking for a customer service representative.  The CSR will develop and maintain a solid product knowledge and negotiate pricing and requirements to meet the customers' expectations.  The ideal candidate will possess exceptional phone skills, be highly motivated and have an outgoing personality.  

The duties will include, but are not limited too:

Answering phones
Entering orders (data entry)
Answering customer questions
Expediting orders
Tracking, pricing and solving shipments
Have Microsoft Office knowledge
Customer service

This is a temp to hire position with the right candidate.  Hours are 8-4:30 and may require some overtime.

Skills

Data Entry
Organization
keyboarding and internet navigation
Oral and written communication
Customer service 

Qualification

High school diploma or GED
2 or 4 year Degree in Business, Communications, or Marketing a plus