Customer Service Representative

Lawrenceville, New Jersey
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 14.00 - US$ 15.00 per hour
Ref. Number
Marottoli,Phill, Spherion
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Job Description

Do you enjoy helping people? How would you like to work for a healthcare company where you have a positive impact on the lives of patients?
We are currently looking to hire Customer Service Representatives for our client, a sample management services company for the life sciences/pharmaceutical industry, in Lawrenceville, NJ. This role is a full-time position in a cooperative, friendly environment.

- Receiving calls from patients looking for information.
- Answering questions pertaining to health insurance.
- Offering guidance on the application process.
- Documenting outcomes within the system.
- Following up with patients regarding the process.

Working hours: 8:00 AM - 5:00 PM

- Excellent computer skills (Microsoft Word, Microsoft Excel and Typing).
- Ability to develop a rapport and develop relationships via phone. Active listening skills are key!
- Ability to multi-task and balance multiple priorities to meet expected response deadlines depending on email/call volume.

High School

1-4 years

- 1-2 years in a customer focused role. Previous experience in healthcare, insurance, or pharmaceuticals is preferred.
- High School Diploma or equivalent
- Organized and detail oriented

- You want to have the opportunity to receive Medical Benefits and Paid Time Off.
- You enjoy problem-solving and want an environment where you can impact and benefit patient lives daily.
- You want to feel valued by your employer through employee appreciation events and a free onsite gym membership.

If interested, apply online or text (Your Name, Town you live in, and "CSR") to 609-734-0003.
Hope to hear from you soon!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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