CUSTOMER SERVICE REPRESENTATIVE

posted:
Location
McAllen, Texas
Industry
Customer Service & Call Center
Job Type
Temporary
Salary
US$ 9.00 - US$ 10.00 per hour, $9 - 10 per hour + none
Ref. Number
S_20899
Contact
Martinez,Anissa, Spherion
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Job Description

Spherion is in search of excellent customer service candidates to provide support to a production company in the McAllen area! If you are seeking long term employment with opportunities for advancement then this is the job for you!

Responsibilities Include:

Assisting customers by answering product and service questions; suggesting information about other products and services.
Opening customer accounts by recording account information.
Maintaining customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Make outbound and accepting inbound calls to collect payments from customers

Working hours: M-F 8AM - 5PM

Skills:
Excellent communication, sales and negotiation skills
Exemplify quality customer service skills
Strong attention to detail and problem solving skills
Must be an analytical and a critical thinker
Results Oriented and self motivated
Ability to adapt to change
Hard working with excellent attendance
Must be able to work between the hours of Monday - Friday 8am - 5pm and alternating Saturdays. Schedule not to exceed 40 hours in a week
Bilingual English/Spanish preferred.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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