Customer Service Representative

Middleton, Wisconsin
Customer Service & Call Center
Job Type
US$ 12.00 per hour, $12 per hour + none
Ref. Number
Claudine Baccheschi, Spherion
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Job Description

Join our international consumer products company in a temporary with potential to be temp-to-hire role! My client not only offers a progressive and high energy atmosphere, but also has a cafeteria onsite and lots of employee appreciation events! If you have prior experience in customer service, please apply today!

Job Title: Customer Service Representative

Job Duties:
- Accurately process orders received by fax, mail, e-mail from customers and sales personnel.
- Process requests for samples and merchandiser supplies. Track and manage on-time delivery for trade show samples.
- Communicate with logistics to ensure proper delivery of product to our customers. Comply with special handling and labeling requirements and process damaged or refused freight.
- Build and maintain relationships with internal customers such as Supply Chain, Sales, Brokers, Distribution, Traffic, Finance, Credit, Demand Planners, and Marketing employees.
- Ensure correct contract is utilized, if applicable.
- Maintain key relationships with sales, brokers, customers, customer call center organization, and supply chain.

Working hours: 1st shift M-F

--Bachelor's degree or equivalent experience
--0-1 years in a call center/order entry environment.
--Prior SAP order entry experience desired.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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