Customer Service Representative

posted:
Location
Navasota, Texas
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 10.00 - US$ 12.00 per hour
Ref. Number
S_34837
Contact
Mackenzie, Spherion
Phone
979.846.7833
Apply Now

Job Description

Spherion Staffing is recruiting a customer service representative for a local company in the Bryan/College Station area. This individual will attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Responsibilities:
- Open and maintain customer accounts by recording account information
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Manage large amounts of incoming calls
- Identify and assess customers? needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Working hours: 8:00 AM - 5:00 PM

Skills:
- Customer support experience
- Great phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively

Education:
High School

Experience:
1-4 years

Qualifications:
-High school diploma or GED


Jobs open immediately! Apply now!

979-846-7833

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now