Customer Service Representative

posted:
Location
Putnam, Connecticut
Industry
Warehousing & Distribution (Transportation and Material Moving Occupations)
Job Type
Temporary
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 16.00 - US$ 20.00 per hour
Ref. Number
S_30297
Contact
Silva, Kristi, Spherion
Phone
860-7861093
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Job Description

Working in a small, team oriented professional office environment to provide exceptional customer service.

Responsibilities:
Handle incoming phone calls and respond to client inquiries/requests in a friendly & helpful manner
Assist callers with tracking status of product updating payments and working to ensure optimal quality product
Work with quality and manufacturing team regarding customer quality concerns
Order placement/track orders previously placed
Assist clients with problems accessing or navigating internal web solutions
Keep abreast of client changes

Working hours: 8:00 AM - 5:00 PM

Skills:
MS Office - Intermediate Skill; Excel, Word
Keyboarding - Skilled
10-Key - Skilled
Excellent verbal and written communication skills
Multi-tasking skills
Demonstrated communication and multi-tasking skills
Problem-solving skills
Follow through and dependability
Ability to prioritize and work independently or as a team
Good listening skills
Outstanding customer service

Education:
Associate

Experience:
1-4 years

Qualifications:
This is a great opportunity for a Customer Service professional to work for one of the areas best and fastest growing companies. Apply Today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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