Customer Service Representative

Salinas, California
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Working Hours
5:00 AM - 5:00 PM
US$ 12.00 per hour
Ref. Number
Cervantes, Julia Vivian, Spherion
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Job Description

We are looking for a Customer Service Sales Representative to provide excellent customer service right here in one our many store's we work with in Salinas, Ca.

Candidates with great communication skills who can make customers feel welcome will stand out. You will help identify client needs, present and answer questions about the products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our clients store satisfied.

Greeting and directing customers
Providing accurate information
Answering customers questions about specific products/services

Working hours: 5:00 AM - 5:00 PM

Listen to customers' questions and concerns, and provide answers or responses
Provide information about products and services
Take orders, calculate charges, and process payments
Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions taken

High School

1-4 years

Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
High school degree

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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