Customer Service Representative

posted:
Location
South Burlington, Vermont
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 15.00 - US$ 16.00 per hour
Ref. Number
S_63881
Contact
Rock, Sarah, Spherion
Phone
(802)-8645900
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Job Description

An experienced Customer Service Representative is needed for our client, a technology supply company, in South Burlington!

Responsibilities:
Accurately process incoming phone and email requests for supply orders
Process product alerts and research issues as needed
Billing and Meter responsibilities
Collect meter data from clients for service contract billing
Report collected meters to 3rd party vendors and service providers
Maintain meter history information for key accounts
Maintain contact information in line of business application
Maintain summary reports for end of month
Invoicing of all contract types
Invoicing of service calls and supply orders
Manage automatic meter collection tools
Maintain and process all Meter and Client Support Email inboxes
Exceed the expectations of our customers.

Working hours: 8:00 AM - 5:00 PM

Skills:
-Experience with Outlook, Microsoft Word, and Excel (ability to create & maintain spreadsheets)
-Customer service/relationship management skills with customers and co-workers
-Organizational skills, attention to detail, and ability to self-supervise daily activities and manage priorities
-Must work well in a team environment
-Must be a quick learner and display initiative
-Excellent verbal and written communication skills

Education:
High School

Experience:
1-4 years

Qualifications:
-High School Diploma or equivalent
-2+ years experience in customer service, office, and phone work


Please send your resume directly to our team at burlingtonvtjobs@spherion.com or text APPLY to 802.864.5900. Follow us on Instragram (@spherion_vt) and like us on Facebook!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now