Customer Service Representative

posted:
Location
Steele, North Dakota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 19.95 - US$ 20.00 per hour
Ref. Number
S_30958
Contact
Mickala Pierce, Spherion
Phone
701-250-1111
Apply Now

Job Description

Spherion Staffing is looking for a temporary Customer Service Representative to work with a local communications client. The Customer Service Representative will perform a variety of duties associated with the Customer Service Department which are generally accomplished by following guidelines with minimal supervision.

Temporary assignment through March 2019
Hours 8 am-5 pm Monday-Friday
Pay $20/hour

Responsibilities:
- Receives and routes telephone calls; Provides appropriate information to callers
- Assists customers with a variety of services and equipment offered by client including video, telephone, internet, NDLD, special services and equipment.
- Assist with publications and mass mailings
- Provide administrative support to the Operations Manager and Customer Service Supervisor
- Prepares documents and correspondence as appropriate

Responsibilities:
See above

Working hours: 8:00 AM - 5:00 PM

Skills:
Requirements:
-High School diploma
-Minimum of one year of office/customer service experience
-Ability to work with numbers and calculations, to maintain accurate files and to interact with the public and co-workers
-Proficient computer skills
-Skills in oral and written communication, prioritizing and completing multiple projects and able to identify problems and resolutions
-Ability to communicate effectively both in writing and in speaking
-Previous technical customer service preferred

Education:
High School

Experience:
1-4 years

Qualifications:
To be considered, please apply online at www.spherion.com/bismarck
If you have any questions please contact Mickala Pierce at 701-250-1111

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now