Customer Service Representative

posted:
Location
Swannanoa, North Carolina
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
7:00 AM - 3:30 PM (Various Shifts Available)
Salary
US$ 11.00 - US$ 12.00 per hour
Ref. Number
S_64148
Contact
Daniel Freeland, Spherion
Phone
828-348-0390
Apply Now

Job Description

We are looking for a Customer Service Representative for a growing company in West Asheville!

Responsibilities:
-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services
-Collect and enters orders for new or additional products or services
-Utilize customer contact list to sell additional/enhanced products, services
-Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member
-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or comments

Working hours: 7:00 AM - 3:30 PM (Various Shifts Available)

Skills:
Excellent communication skills including active listening
Able to work in a fast paced, very busy environment
Detail oriented and organized
Proficient on computers and technology
Able to multi-task and work on several projects at once

Education:
High School

Experience:
1-4 years

Qualifications:
At least 1 year customer service experience
Proficient on Google Suites and MS Office Suites
Quickbooks experience a plus
Type 50+ WPM


Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now