Customer Service Representative in Wall Township

Wall Township, New Jersey
Customer Service & Call Center
Job Type
Reference Number
Porowski,Victoria, Spherion
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Job Description

Job Summary

A benefits enrollment company in Wall is in search of temporary Call Center Representatives. This is a 5-10 week assignment, but can open the door for regular full time employment. The pay is $11 an hour and there are multiple shifts available. Paid training.

-Providing timely and accurate customer service through routine telephone inquiries and written correspondence
-Answering customer questions, resolves issues and handles routine requests which may involve benefit policy interpretation, routine research and simple claim adjustments.
-Communicating information regarding claim status, enrollment/membership issues and benefit policy procedures.
-Referring inquires to other team members to determine proper course of action and resolution when unable to resolve.
-Operating a personal computer and appropriate software packages or its equivalent.

Working hours: TBD

-Strong customer service orientation
-Excellent communications skills
-Great attention to detail
-Prefers knowledge of medical terminology and the health insurance industry

Spherion is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


High School

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