Customer Service Representative

posted:
Location
Williamsport, Pennsylvania
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
9am-6pm
Salary
$10.50
Ref. Number
R_WPT1119
Contact
Spherion
Phone
15703209750
Apply Now

Job Description

We have a need for customer service representative in the Williamsport area. Receiving inbound calls and assisting customers with their concerns and resolve any issue. Schedule is Monday-Friday from 9am-6pm. Pay starts at $10.50/hr and has a $1.00 raise once hired on full time. 

To apply, please go online at www.spherionpajobs.com or send your resume to Williamsport-PA@spherion.com!

Skills

  • Great phone etiquette
  • Ability to Listen and type

Qualification

  • Ability to type 50+wpm
  • Be a Team Player
  • Great phone etiquette 
  • Previous customer service experience
  • Great listen skills

Responsibilities

  • Receive inbound calls from customers seeking help with their service
  • Logging information to pull up customer files
  • Listen to the caller and understand the issue 
  • Resolve issues in a timely manner
  • Follow Call Center scripts
  • Focus on Sales, Technical Support, Billing, and other areas as needed