Customer Service Representative

Woodbridge, New Jersey
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 7:00 PM
US$ 17.00 - US$ 19.00 per hour
Ref. Number
Devin Sypher, Spherion
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Job Description

A world class company has recently moved to the Woodbridge area and it is looking for motivated, professional customer service representatives to join its team. In this role you are the voice of the company handling inbound calls for established customers. This is in the insurance space and some of the inquires are regarding: billing and payment, policy, and customer support. This is a long term opportunity with room for growth. This company will train and encourage individuals from ALL employments backgrounds to apply.

-Answering inbound calls
-Maintaining customer satisfaction
-Manage billing for customers
-Discuss policies with potential and current customers
-Updating customer portfolios
-Processing customer orders

Working hours: 8:00 AM - 7:00 PM

-Excellent communication, organization and interpersonal skills
-Microsoft product proficiency (word, excel, internet)
-Ability to define and relate appropriate products to the specific needs of customers
-Good problem-solving and conflict resolution skills
-Adaptability to fast paced environment

High School

1-4 years

-High School diploma or equivalent
-Minimal experience in customer service
-Able to type and enter data in a quick and accurate manner

-Recent college grads encouraged to apply!
-Rotating schedule:
*Hours of operation: 8:00 AM-7:00 PM
*Open and close one night a week (8am-5pm or 11am-7pm)
*Every other Saturday 10:00 AM-3:00 PM

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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