Customer Service Representative/Bilingual Spanish and English

posted:
Location
Edison, New Jersey
Industry
Warehousing & Distribution (Transportation and Material Moving Occupations)
Job Type
Temp to Perm
Salary
US$ 14.00 per hour, $14 per hour + none
Ref. Number
S_23343
Contact
Ramos,Betzy, Spherion
Phone
(609) 734-0003
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Job Description

Customer Service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Working hours: Monday to Saturday with Tuesdays off 9 am to 5:30 pm

Skills:
Strong communication skills verbal and written
Strong computer skills
Dependable, flexible
Bilingual required Spanish and English

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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