Customer Service Representatives- Call Center Job in Fargo

posted:
Location
Fargo, North Dakota
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 17.84 per hour, $17.84 - 17.84 per hour + none
Reference Number
S_7414
Contact
Janine Eberhart, Spherion
Phone
701-412-2894
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Job Description

Our client has openings for Customer Service Representatives in their business. Successful applicant will provide quality customer service to the provider and beneficiary communities and to handle telephone inquiries in a professional, timely and accurate manner. Research provider/beneficiary inquiries regarding Medicare medical policies and claims processing.

Essential Functions:
- Respond to provider/beneficiary telephone, written and walk-in inquiries
- Thoroughly understand CMS (Center for Medicare and Medicaid Services) and Medicare regulations
- Support and accept responsibility for Special Projects and assignments
- Contribute to a positive team based environment
- Consistent regular attendance is required

Working hours: To be determined

Skills:
Knowledge:
--Basic PC software knowledge
--Working knowledge of Medicare system and regulations preferred
--Medical terminology, CPT/HCPC and ICD-9 coding preferred

Abilities/Skills:
--Excellent communication skills, both verbal and written
--Ability to organize and prioritize workloads
--Research, evaluate/analyze and problem-solving skills
--Keyboard skills (typing, 10key, alpha-numeric)
--Maintain professional telephone etiquette in a variety of call situations
--Flexible and adaptable team player

Education/Experience:
--Minimum of a High School Diploma or GED
--Minimum of 6 months related customer service experience

Pay-$17.84/hour

To be considered, please apply online at www.spherion.com/fargo
If you have any questions please contact Janine Eberhart at 701-412-2894

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now