Customer Service Representatives

Reno, Nevada
Administrative & Support Services
Job Type
US$ 16.00 per hour, $16 per hour + none
Ref. Number
Brian Lytle, Spherion
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Job Description

- Answer support calls and e-mails daily approximately 80+
- Help customers in a professional and timely matter including but not limited to:
o Process return orders
o Cancellations
o Replacements
o Promotional offers
o Status of orders
o Design help
o Website navigation
o Communicates effectively to ensure customers are completely satisfied with their experience
o Exude confidence with a professional demeanor
o Understand and preserve company goals as well as drive and motive fellow team members to accomplish them
o adapts to our delight philosophy
- Ability to conduct research on orders and use available resources
- Other duties as required

Working hours: 8:30am-5:00pm Monday-Friday

--Exceptional customer service skills - our motto is Amaze the Customer
--Proven success of managing difficult customer situations
--Team oriented and works well with others
--Excellent communication skills both written and verbal
--Competent in using following programs:
o-Microsoft Office Suite
o-Microsoft Windows
--Technology driven is a plus
--Quick learner and ability to apply techniques in a fast-paced, high pressure and demanding environment
--Ability to learn swiftly and apply techniques in a valuable and productive manner
--Excellent attention to detail, multi-tasking ability and organization High School Degree or equivalent

Background check, credit check, and drug test required.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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