Customer Service / Sales Representative

posted:
Location
Salinas, California
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 17.00 - US$ 20.00 per hour
Ref. Number
S_31007
Contact
Cervantes, Julia Vivian, Spherion
Phone
831-444-6000
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Job Description

Put Your Customer Service & Sales Skills to Work!
Searching for an exciting Customer Service and Sales opportunity that will keep your career progressing? Spherion-, a locally owned staffing company, is seeking proficient Customer Service professionals for top companies in the Salinas area. Specializing in Customer Service and Sales placements, our team will help you put your skills to work in a rewarding position that keeps you successfully moving forward. We currently have a variety of flexible, temp-to-hire and permanent positions available.

Responsibilities:
-Place orders on timely basis for customer needs and plant production schedule
-Process purchase orders
- Manage and maintain the inventory levels on all required inventoried items
- Update and maintain the required reports to customers on a daily basis
-Forward confirmations ??? Order Acknowledgements, ASN, and COA???s
-Handle customer complaints, questions and follow-up with appropriate
internal/external personnel as required.
-Maintain customer files
-Process new items, collecting completed New Item Checklist (NIC) documentation and
implementing NIC meeting for approval before new items can be produced
-Submit paperwork for tooling (cutting die/print plates) to be ordered by Tooling
Coordinator
-Record and distribute customer order changes
- Coordinate accounting credit forms for approval
-Assist sales personnel as needed on customer accounts
-Run all appropriate reports for the day and review for correctness
- Adhere to daily machine schedule. Make recommendations for optimizing the schedule
to meet cost, quality, delivery and service goals.
-Communicate with necessary supervision to avoid problems between plant and
customer
-Develop working relationship with all other plant department employee/managers.
-Implement, maintain, and support all company policies and procedures, including safety
program, and good housekeeping.
-Additional duties may be assigned by management.

Working hours: 8:00 AM - 5:00 PM

Skills:
LANGUAGE SKILLS
- Excellent communication skills.
- Able to read and interpret documents such as sales, business and performance reports,
- Operating and maintenance instructions, training and procedure manuals.
- Ability to write business reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the
organization.
REASONING ABILITY
- Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or graphic form.
- Ability to solve a variety of problems and deal with situations where limited information
or standardization exists.
MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, divide in all units of measure.
- Ability to compute rates, ratios, and percentages and calculate figures and amounts
such as discounts, costs, proportions, and volumes.
TECHNICAL SKILLS
- Computer literate (MS Office including Word and Excel), data entry skills
- Application knowledge of products and production processes
- Quality standards - both ISO and QS

Education:
High School

Experience:
4-7 years

Qualifications:
EDUCATION and/or EXPERIENCE
- High school diploma /GED or Higher education
-Five years??? experience in a manufacturing environment
Candidates are PREFERRED who offer the following:
-Experience in the corrugated container industry
-Computer literate (MS Excel and MS Word)

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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