Customer Service Specialist

posted:
Location
Sioux Falls, South Dakota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Salary
US$ 13.50 - US$ 13.51 per hour, $13.50 - 13.51 per hour + none
Ref. Number
S_27340
Contact
Pond, Mikayla, Spherion
Phone
701-2988300
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Job Description

Our client, a call center, is hiring for individuals to gather information and escalate inquiries by customers who were in car accidents. This job requires individuals to take incoming calls from clients and gather information for the vehicle loss department. To be successful at this job, applicants must have at least 6 months of experience in customer service or call center and have a flexible schedule.

Pay: $13.50/hour
Hours: Shifts vary from Monday-Friday 6am-9pm with occasional Saturdays; 1 day during the week candidate must work until 9pm
Type: Temp-to-Hire

Responsibilities:

- Update customer information
- Gather information needed before escalating claim
- Answer customer inquiries
- Direct calls to vehicle loss department if needed

Working hours: Shifts vary from Monday-Friday 6am-9pm with occasional Saturdays; 1 day during the week candidate must work until 9pm

Skills:
--High School Diploma/GED
--At least 6 months of customer service or call center experience
--Strong computer skills
--Strong interpersonal skills


To be considered, please apply online at www.spherion.com/siouxfalls
If you have any questions please contact Mikayla Pond at 605-335-6010

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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