Customer Service Specialist

posted:
Location
Sioux Falls, South Dakota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
9:00 AM - 6:00 PM (Various Shifts Available)
Salary
US$ 14.00 - US$ 14.50 per hour
Ref. Number
S_66863
Contact
Shelly, Kelsi, Spherion
Phone
605-335-6010
Apply Now

Job Description

Spherion Staffing has multiple Customer Service Specialist positions available. This position is responsible for providing professional world-class customer service by capturing general and specific information on potential total loss vehicles and communication of the market valuation.

Pay: $14.50/hour

Responsibilities:
-Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims
-Ensure that all vehicle information is entered into the system completely and accurately
-Provide the reference number and vehicle valuation to the caller
-Handle incoming calls related to PPV status updates and process changes on existing market valuations
-Warm transfer of calls that require escalation or assistance from other work groups
-Attendance is critical throughout the assignment but is mandatory during the 30 day training period (no exceptions are allowed)

Responsibilities:
See Above

Working hours: 9:00 AM - 6:00 PM (Various Shifts Available)

Skills:
Requirements:
-High school degree
-Must have minimum of 6 months of customer service work experience
-Ability to work flexible hours between 6 am to 9pm M-F and occasional Saturday-1 weekday must work until 9 pm

Education:
High School

Experience:
0-1 years

Qualifications:
See above


To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now