Customer Service Specialist

posted:
Location
Steele, North Dakota
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 16.99 - US$ 17.00 per hour
Ref. Number
S_51214
Contact
Carey Yantzer, Spherion
Phone
701-250-1111
Apply Now

Job Description

Spherion Staffing is looking for a temporary Customer Service Representative to work with a local communications client. The Customer Service Representative will perform a variety of duties associated with the Customer Service Department which are generally accomplished by following guidelines with minimal supervision.

Temporary assignment 2-3 months
Hours 8 am-5 pm Monday-Friday
Pay $17/hour

Responsibilities:
- Receives and routes telephone calls; Provides appropriate information to callers
- Assists customers with a variety of services and equipment offered by client including video, telephone, internet, NDLD, special services and equipment.
- Assist with publications and mass mailings
- Provide administrative support to the Operations Manager and Customer Service Supervisor
- Prepares documents and correspondence as appropriate

Responsibilities:
See above

Working hours: 8:00 AM - 5:00 PM

Skills:
Requirements:
-High School diploma
-3 years of customer service experience, including 2 years of experience in coordinating projects in complex organizational environments
-Ability to work with numbers and calculations, to maintain accurate files and to interact with the public and co-workers
-Proficient computer skills
-Skills in oral and written communication, prioritizing and completing multiple projects and able to identify problems and resolutions
-Ability to communicate effectively both in writing and in speaking
-Previous technical customer service preferred

Education:
Associate

Experience:
1-4 years

Qualifications:
See above


To be considered, please apply online at www.spherion.com/bismarck or if you have questions you can reach out to Carey Yantzer at 701-250-1111

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now