Customer Service Specialists

posted:
Location
Fargo, North Dakota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
Various Shifts Available
Salary
US$ 14.95 - US$ 15.00 per hour
Ref. Number
S_33916
Contact
Janine Eberhart, Spherion
Phone
701-412-2894
Apply Now

Job Description

Spherion Staffing has several openings for temporary Customer Service Specialists. The Customer Service Specialists are responsible for answering all customer questions via inbound phone calls and emails regarding offered benefits Qualified candidates must have a high degree of accuracy and able to provide exceptional customer service.

Assignment goes until February 2019
Pay $15/hour
A variety of shifts are available between 7 AM and 7 PM Monday through Friday. Training will be 8 AM to 4 PM M-F

Responsibilities:
- Answer questions, solve problems and educate customers on provided services via inbound phone calls and customer email inquiries
- Must be able to clearly communicate answers and solutions to the customer
- Responds to email inquiries with accuracy utilizing appropriate verbiage, grammar, and spelling
- Researches/investigates all inquiries utilizing reference materials

Responsibilities:
See above

Working hours: Various Shifts Available

Skills:
See below

Education:
High School

Experience:
0-1 years

Qualifications:
High School diploma or GED
Telephone inquiry experience or ability to handle a constant flow of incoming calls
Must have 6 months to two years of customer service experience and benefit experience
Must have good computer skills
Must have excellent customer service skills


To be considered, please apply online at www.spherion.com/fargo
If you have any questions please contact Janine Eberhart at 701-412-2894

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now