Customer Service Supervisor - Bellefontaine, OH

Bellefontaine, Ohio
Employment & Recruitment Agency
Job Type
Temp to Perm
US$ 13.00 - US$ 14.00 per hour
Ref. Number
Natalie Fisher, Spherion
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Job Description

Spherion in Bellefontaine, OH is now hiring a Customer Service Supervisor at Mobile Instruments! Position is a Full Time/Temp-to-Hire Opportunity available on 1st Shift with pay starting between $13.00-$14.00/hr. Candidate must have a HS Diploma/GED and must be able to work Monday thru Friday 8:00AM to 5:00PM.

Spherion offers ACA compliant health insurance once you start working! For additional details, please ask during your orientation with us!!

Key Responsibilities:
- Supervise staff, train, assign and delegate responsibilities.
- Promote, encourage and engage in team building activities.
- Create training programs, work instructions, and provide leadership to improve quality of service to MISR representative’s and customers.
- Prepare agendas and hold regular staff meetings.
- Guide and support field representative to resolve problems and gain business.
- Provide Level I and Level II OR service training to field representatives.
- Travel to field to support representatives and customers when needed.
- Participate in customer tours.

Essential Job Functions: 
- Organize and coordinate schedules.
- Communicate with customers/representatives.
- Ability to multi-task.
- Stand/sit for 4 to 8 hours daily.
- Lift/carry up to 15 lbs.
- 20/20 vision or corrected 20/20 vision.
- Work with direct and indirect supervision.
- Good management skills
- Must have critical thinking skills. 
- Time management to meet deadlines.
- Good attendance and punctuality required.
- Type at least 45 wpm.
- Travel on an as necessary basis.  

Computer Skills:
- Microsoft Word
- Microsoft Excel
- OTIS system beneficial.  

Customer Service Skills:
- Must have good communication/organizational skills.
- Must be detailed oriented.
- Must provide customer service to MISR representatives and facilities

- Understanding of quality control, ISO processes and procedures.
- Safety training/OSHA helpful

Working Conditions:
- Work is performed in a normal office environment with minimal risk incurred.  
- Handling of medical equipment and may come in contact with bio-hazardous material.

Once hired in, benefits include:
- Health, dental and vision insurance
- 401k and bonus program
- Paid holidays, vacation and paid time off
- and more!

Interested candidates should click apply now to complete our online application! Please also submit resumes to for consideration. For questions, call 937-565-4289.

Apply Now