Customer Service / Technical Support

posted:
Location
Meridian, Idaho
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM (Various Shifts Available)
Salary
US$ 16.00 per hour
Ref. Number
S_45814
Contact
Larson,Cori, Spherion
Phone
208-514-2044
Apply Now

Job Description

Are you living with type 1 or type 2 diabetes or know someone who is? Do you have a passion for helping others? Do you have a desire to grow your career? We want to speak with you.

We're hiring for a medical device company in their customer service / Technical support department. You'll be responsible for guiding patients through troubleshooting their medical device and educating them on the proper techniques and common errors in using their medical device.

This position is a stepping stone! WE'RE GROWING! We use this position to feed into our other roles and we love to promote internally. We want you to grow your career with us!

Pay: $16.00
Schedule:8-5 variable days (2 days off in a row )

Responsibilities:
??? Responds to inbound calls and emails arriving randomly technical support line or inbox.
??? Demonstrates good judgment in selecting methods and techniques for obtaining solutions in responding to customer requests.

Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)

Skills:
Tech Saavy
Poised
Passion for helping others
College Education preferred
Familiarity with diabetes type 1 or 2 preferred

Education:
High School

Experience:
1-4 years

Qualifications:
??? 1 year previous experience in a Customer Service role.
??? Experienced with use of electronic documentation systems preferred.
??? 24/7 technical/customer support center experience desirable.


Interviews are next week.
Start date is 9/9

Send your resume asap to debikennedy@spherion.com

Schedule your interview here:
calendly.com/spherionmeridian

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now