Customer Service/Account Manager

posted:
Location
Arden, North Carolina
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Full-Time
Salary
US$ 40,000 - US$ 55,000 per year, $40k - 55k per year + none
Ref. Number
S_27466
Contact
Gaffney-Keebler,Molly, Spherion
Phone
828-348-0390
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Job Description

A growing Asheville company is looking for an Account Manager!

-Manage accounts and relationships with specific customers and clients
-Operate as the lead point of contact for specific accounts
-Maintain relationships with management
-You will work with the team to provide excellent customer service and meet goals
-Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
-Forecast and track key account metrics (Quarterly Business Reviews and annual projections)
-Prepare daily reports
-Assist with challenging client requests or issue escalations as needed
-Proven ability to juggle multiple projects at one time, while maintaining sharp attention to detail
-Excellent listening, negotiation and presentation abilities

Working hours: M-F

Skills:
Qualifications:

*Exceptional interpersonal skills
*Polite, friendly and diplomatic manner
*Excellent communication skills, both written and verbal
*A good sense of humor
*Good negotiation skills
*The ability to generate ideas
*The ability to prioritise and manage several different tasks at once
*Excellent computer skills/phone skills
*BA/BS degree or experience in management

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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