Customer Service/Data Entry Operator

posted:
Location
Somerville, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Full-Time
Working Hours
8:30 AM - 5:00 PM
Salary
US$ 30,000 - US$ 40,000 per year
Ref. Number
S_70905
Contact
Erich Radlmann, Spherion
Phone
908-725-6600
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Job Description

Chemical company in Somerset County has an entry-level position for a customer service representative/data entry operator. This position will start off as more of a data entry position and then transition into the Customer Service role as the person becomes trained and more comfortable in the company. This is a Full-Time customer service position with an international chemical company. The hours are from 8:30 AM to 5 PM, Monday through Friday. Customer service representatives are responsible for proactively managing the expectations of the customers as well as checking in with production to make sure everything is on schedule.

Responsibilities:
-Process customer orders received by telephone, email and fax
-Serves as primary contact for customer inquiries
-Managing the expectations of the customer
-Communicate with production and make sure everything is running on schedule
-Setting up credit terms and establishing credit for new prospective clients.

Working hours: 8:30 AM - 5:00 PM

Skills:
-Good phone etiquette and follow-up skills
-Attention to detail
-Understanding of the metric system and how to convert
-Ability to use QuickBooks(will train) and ERP systems

Education:
Associate

Experience:
1-4 years

Qualifications:
- Some prior experience in an office with distribution of product would be preferred
- Computer savvy


Call us or text "Chemical" to 908-725-6600!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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