Customer Support Engineer

Columbia, South Carolina
Job Type
Temp to Perm
US$ 45,000 per year, $45k per year + none
Ref. Number
Freeman, Amanda, Spherion
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Job Description

Spherion is immediately hiring 8-10 Customer Support Engineers for a rapidly growing technical firm located in Columbia, South Carolina. This client offers a wonderful and professional company culture with great work life balance and a fantastic benefit package. This company is one of the fastest-growing providers of comprehensive data protection and disaster recovery solutions in the industry today!

Our unique multi-environment arsenal of backup, archiving and disaster recovery solutions gives our customers the industry-leading technology needed to protect and preserve their physical, virtual, and cloud environments with the lowest total cost of ownership in the industry.

Experience new challenges daily and be apart of new, cutting edge technologies. This employer offers extensive ongoing training and promotes from within!

Working hours: Varies to include nights or weekends

Duties of the role include:

-Understand and communicate in-depth technical concepts, including but not limited to backup strategies, backup types, storage deduplication, WAN bandwidth utilization and maximization, hardware peripherals, LAN networking and advanced networking, NAS/SAN storage and networking, cloud-related concepts

-Be a specialist in one technology but work with many
-Understand virtualization concepts and experience working within one or many hypervisors, specifically VMware, Hyper-V and Xen.
-Work with common storage devices such as NetApp, EqualLogic, Buffalo, Synology, QNAP and more
-Understand Windows server environments, including but not limited to MS Exchange, MS SQL Server, MS SharePoint, cluster technology, networking, VSS snapshot technology, Windows services and agent application software updates.
-Be ready for any version, from Windows NT to 2012 clusters.
-Work with CentOS, Ubuntu and FreeNAS OS.
-Understand Linux concepts including but not limited to disk utilization, file editing, networking, software updates, hardware diagnostics including reading and interpreting log files, work with Postgres SQL database, work with open source Linux tools such as openVPN, ipmiuntil, fuse, docker, apcuspd, flashcache, btier and enhancedIO.
-Perform in a production environment, partnering with customers, end users and resellers to implement best fit backup strategies, resolve backup and recovery related technical errors, implementing solutions tailored for each customer's need and desire.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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