Customer Support Rep - Inbound Call

posted:
Location
East Lansing, Michigan
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 7:00 PM (Various Shifts Available)
Salary
US$ 12.50 - US$ 12.75 per hour
Ref. Number
S_33519
Contact
Rosekrans,Wesley, Spherion
Phone
517-999-9060
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Job Description

Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication skills and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology.

Deadline to apply for this position is NOVEMBER13th!

$12.50/hr (after 5 week training raises to $12.75/hr) 40 hours a week, to $14.00/hr (after 5 week training raises to $14.50/hr) for bilingual candidates.

Working hours: 8am-7pm (must be available during this time, but will only be working an 8 hour shift during this window)

Responsibilities:
The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous manner.

Working hours: 8:00 AM - 7:00 PM (Various Shifts Available)

Skills:
-Ability to type 30 WPM minimum
-Comfortable operating multiple computer programs

Education:
High School

Experience:
1-4 years

Qualifications:
-MUST HAVE availability between 8am-7pm
-High School equivalent or higher education
-UPDATED customer service oriented resume


Spherion will be holding open interviews (no appointment necessary) for this position MONDAY - FRIDAY between 9am-11am or 1pm-3pm.

Deadline to apply is NOVEMBER 13th

Office Address:

Spherion Staffing

401 E North St.Lansing, MI 48906

517/999-9063

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now