Customer Support Representative

posted:
Location
Horace, North Dakota
Industry
Customer Service & Call Center
Job Type
Temporary
Salary
US$ 16.00 - US$ 17.00 per hour, $16 - 17 per hour + none
Ref. Number
S_21227
Contact
Michael Smith, Spherion
Phone
701-412-2914
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Job Description

Our client has an opening for a Customer Support Representative in their business. Successful applicant will provide direct customer service; take inbound calls, be proficient in administrative support to the internal team.

Monday thru Friday 8am to 5pm
Pay: $16 to $17/HR

Responsibilities:
- Responds to customer requests and questions regarding technical, large or complex service, products and accounts
- Uses computer to access and/or update customer records
- Develops customer service policies and procedures to ensure consistent customer service and satisfaction
- Providing product quotes to customers as needed
- Troubleshoots and resolves non-routine customer complaints. Resolves major problems with orders, delivery dates or service

Working hours: Monday thru Friday 8am to 5pm

Skills:
Requirements:

--3 - 5 years' experience in customer service, sales, or Telemarketing
--Agriculture experience preferred
--Decision making, and organizational skills
--Must be proficient with Microsoft Office and Windows
--Must have excellent verbal and written communication skills
--Must have the ability and willingness to learn
--Looking for someone capable of working with limited/no supervision and also able to work in a team environment
--Background check is required


To be considered, please apply online at www.spherion.com/fargo
If you have any questions please contact Michael Smith at 701-412-2914

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now