Deduction Analyst

Grand Rapids, Michigan
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Working Hours
8:00 AM - 5:00 PM
US$ 18.00 per hour
Ref. Number
Genetasia Tatum, Spherion
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Job Description

Spherion Staffing and its local partner are currently seeking qualified candidates to fill the role of a Deduction Analyst. Qualified candidates will be maximizing cash flow by managing the order to cash cycle and related business relationship with companies medium to large customers and/or key strategic customers.

Hourly pay rate: $18.00

Partnering with internal and external customers at all levels, including senior management to identify trends, perform root cause analyses, and provide solutions to resolve payment, deduction and cash issues
Facilitating OTC problem resolution including but not limited to: Order hold/release, EDI/Invoicing issues and Pricing issues
Participating in sales trade strategy discussions
Managing credit risk and order hold decisions
Ensuring consistent application and adherence of all OTC policies including adherence to GAAP, SOX and audit requirements
Conducting trend analysis to drive continuous improvement related to OTC processes and systems
Promoting a customer-centered culture serving as a consultant to internal/external customers, striving to exceed customer needs, requirements, and expectations
Creating a seamless and satisfying internal and external customer experience for all interactions with the OTC team
Identifying continuous improvement opportunities challenging the norm and being innovative in order to drive efficiency and decrease costs
Consistently meeting compliance measures and adhering to service level agreements
Achieving and sustaining best practices in effectiveness, quality delivery and efficiency within a strong internal control framework
Contributing to a team environment that is focused on high performance and operational excellence
Performing other responsibilities assigned by GBS Leadership

Working hours: 8:00 AM - 5:00 PM

Required Skills:
This position requires strong analytical & research skills. Microsoft Office, specifically Excel, 10-key required. SAP experience.

High School

1-4 years

Experience Required:
2 to 3 years of experience in related field

Education Required:
High School Diploma

Qualified candidates should e-mail resume to:

Register online:

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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