Dispatcher

posted:
Location
Columbia, South Carolina
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 14.00 - US$ 16.00 per hour
Ref. Number
S_59326
Contact
Columbia Recruiting, Spherion
Phone
803-772-4915
Apply Now

Job Description

Spherion is seeking a Dispatcher for a well-known, Columbia based HVAC company. This is a TEMP-TO-PERM role with competitve pay (including guaranteed overtime), and for the right candidate, offers the opportunity for a quick permanent conversion, great stability/tenure, and the opportunity for consistent pay reviews/increases as they gain more experience and assume more responsibility. Must be able to work weekends/on call.

Responsibilities:
- Resolve customer issues and provide fantastic customer service
- Support a team of service techs by assigning them calls, dispatching them to their assigned calls, and ensuring they are provided with all relevant information to successfully complete the work order
- Assist with quoting new equipment and repairs, ordering parts
- Manage customer files and enter quotes into system
- Ensuring all documentation related to work orders, estimates, customer information, equipment, repairs, etc is properly and completely documented
- Assisting with other miscellaneous office support tasks as needed

Working hours: 8:00 AM - 5:00 PM

Skills:
- Strong computer skills wit industry-related software/MS Office
- Strong reasoning/problem-solving skills
- Excellent communication skills
- Ability to use a multi-line phone system
- Coachable, team-player

Education:
High School

Experience:
1-4 years

Qualifications:
- HS Diploma
- Prior dispatch experience in HVAC or a related service/utility environment (plumbing, electrical, etc)
- Must be able to work weekends/on call days


Apply today for IMMEDIATE consideration!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now