Dispatcher in Fort Myers, FL

posted:
Location
Fort Myers, Florida
Industry
Construction, Trades & Mining
Job Type
Full-Time
Salary
US$ 50,000 - US$ 52,000 per year, $50k - 52k per year + none
Ref. Number
S_12814
Contact
Giovanardi,Jackie, Spherion
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Job Description

The strong multitasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide response and feedback to customers regarding service queries, and make outbound calls to customers to schedule appointments for maintenance agreements.
- Dispatchers are responsible for dispatching technicians;
- Ability to dispatch and move calls for various technicians.
- Energy, enthusiasm, integrity and interest in performing at a high level day in and day out.
- Ability and commitment to be on time.
- When technician is ready, have him on the way quickly.
- Attention to detail, multitasker
- Provide exceptional customer service to our clients at all times.
- Strong teamwork skills and high regard for teamwork with respect.
- Ability to work with other employees, management and technicians to get the job done correctly and in the best interest or our clients, while abiding by company policies and procedures.
- Flexibility with regard to work hours and days, with weekends and weekend 'on-call' capabilities.
- Ability to see the 'big picture' of work committed and plan to achieve the challenge.

Working hours: Monday - Friday, 6:30AM - 5:30PM (occasional nights & Saturdays)

Skills:
--High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education.
--Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word.
--The ability to use general office machines.
--Knowledge of the local geographic territory.
--Willingness and ability to work evenings and weekends.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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