Dispatcher

posted:
Location
McAllen, Texas
Industry
Warehousing & Distribution (Transportation and Material Moving Occupations)
Job Type
Temp to Perm
Working Hours
6:00 AM - 6:00 PM
Salary
US$ 23,000 - US$ 25,000 per year
Ref. Number
S_68419
Contact
Saucedo,Francisco, Spherion
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Job Description

This position is responsible for monitoring and offering support to the drivers of the 3 companies while they are on the road delivering loads 24/7, to ensure that the product is always delivered on time to our customers.
Areas of responsibility include:

Responsibilities:
Dispatch drivers, provide all the correct or possible information for their cargo, keep the client informed about the status of their cargo (status update)
Find loads for drivers once they arrive at their destination for their return home
Try to register our companies (GP, Bicoastal, LGK) with the most possible carriers to have more ease when looking for loads
Be aware of the transport market in order to determine the most convenient areas, and with the greatest flow of cargo.
Be on the phone at all times to maintain professional effectiveness as high as possible.
Always be aware of the drivers for their safety and the company
Dispatch, authorize the departure of truck operators, providing all the correct or possible information about the load.
Maintain constant communication with customers, providing them with correct and updated information about their loads (status update).
Find loads for the drivers once they arrive at their destinations for their return home, to keep the trucks in constant motion so that they continue to produce monetary income for the company
Answer the calls of the brokers to offer our transport services
Maintain an up-to-date report of all operators that are on the road to keep the client aware of any delays in their delivery times
Availability 24 hours a day to answer phone calls, and in some cases be in the office during non-working hours to send or receive emails that keep us with a good reputation in the eyes of the transport companies we work with.

Working hours: 6:00 AM - 6:00 PM

Skills:
Assertive communication.
Problem resolution
Decision making
High sense of Urgency.

Education:
High School

Experience:
4-7 years

Qualifications:
High School diploma or equivalent as a minimum; or studies in international trade, international relations.
Minimum experience of 1 year in the Transport market.
Experience in dealing with drivers.
Management of computational packages (word, excel, outlook, etc)
Experience in handling electronic devices for monitoring units (trucks)
Knowledge and experience in Federal, State and Local DOT Regulations
Bilingual English - Spanish ( Preferably)


Apply online: www.sphewrion.com/apply

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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