Dispatcher/CSR

posted:
Location
Fort Myers, Florida
Industry
Administrative & Support Services
Job Type
Temporary
Salary
US$ 13.00 - US$ 18.00 per hour, $13 - 18 per hour + none
Ref. Number
S_20762
Contact
Recruiter, Spherion
Phone
239-939-9999
Apply Now

Job Description

We are currently recruiting for a Service Dispatcher / CSR

The Service Dispatcher / CSR duties are but not limited to:

Create Service Dispatch and Coordinate Service Appointments
Maintain organized data entry to ensure appointments are met in a timely manner
Preparing paperwork for maintenance and repairs for roofs
Coordinate service supervisors and crew
Help maintain goals for revenue, gross profits and net profitability of department
Maintain relationships with clients to ensure 100% customer satisfaction
Help maintain fleet of vehicles for service, and inventory for tools, equipment and materials
Create Purchase Orders for Vendors
Input daily payroll

Working hours: 8 am - 5 pm Monday- Friday

Skills:
As a Service Dispatcher you must:

Be self-motivated, adaptable and have a team player personality.
You must also have excellent verbal and written communication skills
In addition you must be computer literate with Microsoft office products and FCS knowledge is a plus.

Ambition to contribute like a partner with this growing business not just an employee
Must be able to communicate in both English/Spanish
Proven success in related role
The ability to follow up with customers, maintain positive relationships with staff.
Analytic and problem-solving abilities
Must be Proficient in Excel, Outlook, and Word
Effective problem solving skills
Accounting principles knowledge, documentation skills, research and resolution skills, data analysis, multi-tasking skills
Ability to communicate effectively verbally and in writing
Ability to interact with employees and vendors in a professional manner
Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timelines

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now