Document Processing Admin

Harrisburg, Pennsylvania
Administrative & Support Services
Job Type
Temp to Perm
US$ 11.00 per hour, $11 per hour + none
Ref. Number
Moure,Marc, Spherion
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Job Description

The Document Processing Admin assists in the process of completing applicant eligibility and enrollment from start to finish supporting the PA Independent Enrollment team and the applicant

I. Assisting in the process of completing applicant eligibility and enrollment from start to finish supporting the PA Independent Enrollment team and the applicants
2. Utilizing multiple systems to move the application forward in the enrollment process
3. Updating applications and clear documentation of all steps in the process.
4. Ensuring our applicants and supporting agencies are receiving the best level of customer service possible
5. Assists Document Processing Team in meeting or exceeding established Quality Control Performance expectations
6. Reviews incoming documentation from Physicians, Area Agencies on Aging and Enrollment Brokers for completeness
7. Transfers documentation with cover sheet to Agency Support Coordinators within three days of applicant selections
8. Receives, sorts, and logs incoming and outgoing mail, Logs returned packets and letters with bad address flag
9. Batches incoming mail by document type and distributes internal mail and documents to the appropriate staff
10. Operates mailing machines, copiers, fax machines, and postage meters. Prepares and mails documents and materials upon request or direction Verifies accuracy of mailings on a daily basis
11. Reports any issues, concerns, and/or problems to the Document Processing Supervisor
12. Provides application copies within four days of initial intake appointments
13. Maintains current and accurate control documentation of all printed materials, notices, and packets
14. Maintains responsibility for all scanning functions (if desired by the Department)
15. Performs other duties as assigned by management

Working hours: 40

Knowledge of postal and Federal policies, statutes, procedures, and regulations, ability to demonstrate Supervisory and leadership skills, knowledge of and experience overseeing mail operations, knowledge of computer operations as it relates to mail services; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently. Employment is contingent upon successful clearance of criminal and child abuse background checks and an absence of affiliations with Office of Long-Term Living (OLTL) providers.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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