Document Reviewer

Charleston, Illinois
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Working Hours
10:00 AM - 10:00 PM (Various Shifts Available)
US$ 9.75 per hour
Ref. Number
Somers,Cynthia J., Spherion
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Job Description

Document Reviewer - Customer Service Center

Document Review Agents are responsible for reviewing documents and entering data as it pertains to the eligibility of candidates for government programs.

Examine applications and determine applicant eligibility based on either income level or participation in a state-specific program.
Evaluate application filing completeness and compare against supporting documents such as pay stubs.
Perform accurate data entry into computer while reviewing and correcting address errors.
Verifying customer personal information and signatures.
Agents may be cross-trained to assist with phones.

Working hours: 10:00 AM - 10:00 PM (Various Shifts Available)

The ideal candidate must be able to multi-task, have previous customer service experience/data entry work experience, and ability to think quickly, problem solve and be productive in a fast-paced environment while adapting well to change. This is a full-time position or part-time position pending approval of hours available.

High School

1-4 years

Strong computer data entry skills and the ability to process applications with efficiency and accuracy
Ability to multitask
Ability to adapt to changing situations
Ability to take constructive criticism and have a willingness to change
Basic math skills (add, subtract, multiply, percentages)
Maintain confidentiality and professionalism
You must be at least 18 years old and submit to a background check

Walkin applications accepted or apply on line at or call 217-487-4343 for more information

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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