Donor Outreach Coordinator

Fargo, North Dakota
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
Various Shifts Available
US$ 10.95 - US$ 11.00 per hour
Ref. Number
Audrey Mascal, Spherion
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Job Description

Spherion Staffing is looking for a part-time Donor Outreach coordinator. This position is responsible for achieving goals for recruiting current, lapsed, and potential donors, and scheduling them to donate at an in-center location or area blood drive.

Part-time, 20-30 hours, various shifts

- Assures quality customer service to all customers
- Schedules appointments with current, lapsed, and/or potential blood donors for whole blood or automated donations
- Follows appropriate script and messaging guidelines as directed by management
- Schedules appointments of appropriate quality to ensure a good donor show rate and manageable donor flow
- Confirms scheduled appointments with donors
- Responds to donor questions; elevates to appropriate staff as necessary
- Obtains and updates donor information (e.g., demographic and deferral information) in call lists
- Codes donor records appropriately based on the information provided by the donor, other parties, and management

See above

Working hours: Various Shifts Available

-High School Graduate or GED
-Six months experience in related field
-Clear speaking voice and effective communication skills in order to motivate and persuade people to donate blood
-Basic computer skills
-Ability to work flexible hours including evenings and weekends
-Ability to sit for long periods of time

High School

0-1 years

See above

To be considered, please apply online at
If you have any questions please contact Audrey Mascal at 701-412-2896

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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