E-COMMERCE BUSINESS ANALYST

posted:
Location
Temple, Texas
Industry
Information Technology (Computer and Mathematical Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 1 - US$ 999,999 per year
Ref. Number
S_34293
Contact
Owens, Joseph, Spherion
Phone
254-217-8109
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Job Description

JOB SUMMARY / GENERAL DESCRIPTION:

Manage the relationship between the business units and MISD, ensure business objectives are being met by defining requirements to address short and long term solutions, and validate changes in business processes are implemented well and quality field level training is completed. From a support perspective it is expected that research will be conducted on reported or assigned incidents with interim and permanent solutions implemented or recommended as system changes.

ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:

Other duties may be assigned. A teammate in this position must have the ability to:

Manage the relationship between the business units and MISD teams.
Be responsible for the elicitation of business requirements and subsequent creation of a business requirements document. Ensure changes, updates and exceptions are documented throughout the project life cycle.
Create work flows, swim lanes, mock screens or screens and other visual aids to demonstrate how the solution should be created.
Collaborate with development and subject matter experts to establish the vision of a project and analyze the tradeoffs between usability and performance needs.
Obtain approval of the business requirements document from the business within the project timeline.
Provide weekly status reporting to ensure everyone included in the project has an understanding of major milestones, timelines, and whether assigned projects are on track to meeting expected delivery dates.
Approve test cases created by Quality Assurance, validating the tests appropriately evaluate the requirements.
Close process related incidents that are assigned based on business issues that are reported to the help desk.
Create adhoc or snapshot reports to aid the business by providing information and working to define long term solutions where needed.
Develop training material as well as maintenance of existing material so business users have an understanding of the systems and solutions that are in place.
Facilitate of meetings as needed.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:
A teammate in this position must have:

Bachelor's degree; emphasis on information systems is preferred
5-10 years of experience working as a business analyst or project manager in a large complex environment
Ability to create business requirements working directly with customers and software vendors
Ability to write test cases, train users and support rollouts at the clients office as required
Strong analysis, organizational, oral and written communication skills
Ability to work on numerous different assignments at one time with demonstrated follow through, attention to detail and commitment to customer service.
Ability to work in stressful situations where time demands are high and have the ability to discern priorities.
Strong business acumen
Ability to provide after hours support as needed.
Ability to travel 30%
*Must sit in Temple, TX

WORKING CONDITIONS:

Office environment.

Responsibilities:
x

Working hours: 8:00 AM - 5:00 PM

Skills:
x

Education:
Bachelors

Experience:
4-7 years

Qualifications:
x


x

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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