Elections Customer Service Representatives

Spring Hill, Florida
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Working Hours
8:00 AM - 5:00 PM
US$ 10.00 per hour
Ref. Number
Clapsis,Carolyn, Spherion
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Job Description

Spherion Staffing is partnering with The Hernando County Supervisor of Elections to assist in the 2020 election. Beginning in July, we will be starting Customer Service Representatives at the Brooksville location. They are seeking the right individuals to assist the citizens of Hernando County as we prepare for another Election. The ideal candidates would be mature, professional, able to juggle multiple tasks, while also prioritizing customer service and assisting the public. Heavy call volumes are expected, and the phones will keep you busy all day! You must be a registered voter to be considered, in addition to having intermediate - advanced computer knowledge. Priority will be given to candidates who are residents of this county.

Answer phones
Update data in database
General customer service
Route calls appropriately and take messages

Working hours: 8:00 AM - 5:00 PM

Intermediate - Advanced working knowledge in Microsoft Office Suite (Spherion will test)
Ability to type 35+wpm
Impeccable telephone etiquette and customer service skills
Ability to maintain composure under pressure
Ability to work well with multiple personalities
Ability to come up with solutions for callers and research the answer if unsure
Ability to work independently and with minimal supervision

No Degree Required

1-4 years

Must be a registered voter
Must be a Hernando County resident
Office Clerical, Support, and Managerial experience is required
Customer Service experience is required
Bilingual in English and Spanish is a plus but not required
Ability to work overtime hours during the Primary in August and again during the General in November - no exceptions**

This position is temporary from July through the General Election in November. Send resumes directly to carolynvansteen@spherion.com so you can be sent testing quickly. Please refer to this posting and be sure to complete an online application as well at www.spherion.com/apply - select location 75084 in Brooksville.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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