Enrollment Supervisor (Health Insurance) in Little Rock
Little Rock, Arkansas
Temp to Perm
US$ 45,000 - US$ 50,000 per year, $45k - 50k per year + none
Anastasia Nash, Spherion
Position Purpose: Supervise the day to day activities of the enrollment function.
> Review and oversee the workflows and processes for entering and maintaining enrollment information in the appropriate systems
> Develop, implement and maintain production and quality standards for the enrollment team
> Coordinate and resolve any reporting or systems issues with Corporate IT
> Investigate and resolve data issues and questions regarding member eligibility and enrollment records
> Respond to state complaints regarding member eligibility and enrollment records or provide information to respond to those issues
> Monitor escalated and complex enrollment issues due to processes and recommend improvements for automation to reduce errors
> Generate internal ad-hoc reports and analysis as needed
Working hours: M-F 8-5pm
> Education/Experience: High school diploma or equivalent.
> 5+ years of member enrollment, member eligibility, member services or data analysis experience.
> Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.
> Lead experience in a Medicaid program preferred.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.