Experienced Customer Service Representative - WFH

posted:
Location
Waco, Texas
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
7:00 AM - 8:00 PM
Salary
US$ 14.00 per hour
Ref. Number
S_70589
Contact
Jones, Heather, Spherion
Phone
254.776.3621
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Job Description

Spherion Staffing Waco is seeking experienced call center customer service representatives for a long term temporary position, working from home.

Eligible candidates will have at least 6 months experience in a call center/customer service role.

Employees will work 40 hours per week & must have availability 7 days a week between the hours of 7am-8pm.

You must supply your own equipment:
- Windows based computer
- Internet (speed capable of connecting to soft phone)
- Headphones or Earbuds

Responsibilities:
- Handle outbound & inbound calls for client
- Give information, results, appointments
- Follow scripts & provide excellent customer service

Working hours: 7:00 AM - 8:00 PM

Skills:
- Excellent customer service skills
- Excellent computer skills
- Experience handling volatile phone calls
- Demonstrated capability to participate in virtual meetings (zoom, webex, etc)

Education:
High School

Experience:
1-4 years

Qualifications:
- Must provide all equipment as described in the job summary

- Minimum 6 months call center/customer service experience

- High School Diploma or Equivalent

- Quiet workspace in home office with no background noise


apply online

virtual interviews available daily

*COVID-19 protections in place*

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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