Experienced Support Technician

posted:
Location
Bryan, Texas
Industry
Installation, Maintenance & Repair
Job Type
Temp to Perm
Salary
US$ 55,000 - US$ 65,000 per year, $55k - 65k per year + none
Ref. Number
S_17659
Contact
Johnson,Brittany, Spherion
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Job Description

Spherion is seeking an experienced computer support technician for a local client in Bryan/College Station. We are looking for a qualified Computer Technician to install, maintain and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities.

As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality.

Job Requirements:

Comfortable tackling a wide range of customer service issues ranging from generic desktop use to servers, remote desktop, and network troubleshooting both remotely and on-site. Will act as escalation point for service engineers on technical troubleshooting. Will work with projects and consulting divisions on smooth hand-off of new implementations in client environments for support.

Familiarity with:
Windows Server 2008 / 2012 R2 (Active Directory | DNS | Certificates | Group Policy)
Powershell
Microsoft Exchange and 365
Windows 7, 8, and 10
Mac OS X
Networking (DHCP | DNS | Firewall | NAT | Routing)

Experience with tracking time against issues and following a service level agreement to prioritize work to be performed.

Working hours: M-F

Skills:
Skills and Qualifications:

Proven experience as computer technician or similar role
Experience with LAN/WAN networks
Thorough knowledge of computer systems and IT components
Good knowledge of internet security and data privacy principles
Excellent troubleshooting skills
Very good communication abilities
Exceptional organizing and time-management skills
BSc/BA in Computer Science, engineering or relevant field preferred
Relevant certifications (e.g. CompTIA A+) will be an advantage

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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