Field Service Technician

Frederick, Maryland
Biotechnology & Pharmaceutical (Healthcare Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 20.00 - US$ 22.00 per hour
Ref. Number
Molly Fraley, Spherion
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Job Description

Thriving Biotechnology company looking for a dedicated Field service support and customer relationship management team member in Frederick, MD!

Perform onsite preventive maintenance, qualification/validation, and repair of Liquid Handling
Systems and accessories with minimum direct supervision
Must be client-focused, working in conjunction with other DCM teams
Proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks
Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer

Working hours: 8:00 AM - 5:00 PM

Coordinate problem resolution with customer service and other personnel to expedite repairs
Experience with or knowledge of pneumatics, electronic principles, electromechanical device operation, troubleshooting techniques and diagnostics
Strong communication skills and ability to establish good customer rapport are essential
Ability to prioritize service requests and produce clear and concise documentation
Ability to work independently within a customer location with minimal supervision; demonstrates sound business judgment
Detail oriented; open to change; team player

High School

1-4 years

1+ years of relevant work experience electromechanical, biomedical or other related experience.
Bachelors Degree in chemistry, biochemistry, biology or engineering is a plus.
Will also consider a combination of relevant work experience, training and education
Ability to safely lift 50 lbs. with assistance on occasion.
Ability to safely lift and carry 25-30 lbs. continuously throughout the day.
Ability to bend, squat, stretch, and reach on a daily basis in a service function.
Maintain a valid driver?s license and safe driving record
Once fully trained must be able to travel overnight to company sites

Give Spherion a Call TODAY at 301-694-7700 or apply directly below!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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