Team members are expected to provide excellent customer service utilizing the extensive training our client provides & the experience you've accumulated to meet customer needs. You should be able to quickly and accurately provide step-by-step instructions when clients call with "how-to" questions; and on the very next call, be able to troubleshoot a problem that has stumped a customer's IT staff - all while maintaining a patient & professional demeanor. The goal is for the client to say "WOW" when the interaction is complete.
Working hours: first shift
--You love working with people. You love technology. You love troubleshooting and problem solving. You can't believe there's a job that allows you to do them all at the same time.
--You have a strong customer service background.
--You have a strong Accounting or Financial knowledge that includes experience and a working knowledge of General Ledger, Payroll, Accounts Payable and Accounts Receivable.
--You have completed your Accounting degree or a degree in a related field -not required, but definitely a plus.
--You like to try out new technologies, and figuring out how they work.
--You consider yourself a techie. Your friends consider you a techie.
--Your friends and family call you when they break their computers.
--You know if you hear someone talking about "the cloud", they may not be referring to the fluffy white things in the sky.
--You can name more than one Internet Browser and more than one Operating System.
--You know what networking is and you access, copy and modify files on other computers on a network.
--You have mad communication skills - written and oral.
--Your knowledge of the PC is not limited to Word, Excel and Outlook, but you have pretty much mastered the entire Microsoft Office suite.
--You don't get stressed easily and have a great attitude.
During your first 4-5 weeks at, you will be in training from 8am-5pm Monday - Friday. After training, we offer a flexible full-time schedule, Monday - Friday.
Spherion is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.