Fleet Dispatcher in Mcallen

Mcallen, Texas
Job Type
Temp to Perm
US$ 12.00 - US$ 14.00 per hour
Reference Number
Saucedo,Francisco, Spherion
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Job Description

Fleet dispatchers track and manage drivers. They assign drivers routes, destinations, and timelines, as well as keep in touch with drivers who are on the road. Dispatchers interact with clients and drivers to keep up-to-date information on routes and schedules. Because a dispatcher interacts with client (Logicorp Integrated) to address any concerns or route changes, some customer service experience is helpful. They monitor driver's schedules, keep track of substitute drivers, and assign them on routes when they are needed. They ensure that client and legal DOT obligations are met.
- Answer phones and others phones when they're not available
- Update system as information becomes available (Live)
- Prioritize time sensitive cargo
- Notify drivers of pick-up and delivery assignments
- Dispatch drivers for shipment pick-ups and deliveries
- Responsible to meet on-time performance
- Update shipment tracking system and maintain timely data integrity
- Attendance whenever needed and availability

Working hours: 40

- Knowledge of DOT and Safety Regulations
- Excellent customer service skills and telephone etiquette
- Effective listening and strong communication skills for interaction with drivers, customers, and Company staff
- Knowledge of Multi-state geography
- Ability to coordinate drivers locally and across the country with accuracy, respect, and excellent service
- Ability to organize, prioritize, and problem solve
- Resolve transportation problems with urgency and professionalism
- Able to work in a fast-paced , detail oriented environment
- Ensure that client and legal DOT obligations are met
- Experience with computers: Windows applications, internet, and industry specific software.
- Regular reporting of drivers Performances, Efficiencies, and their progress
- Must be a team player and provide leadership
- Strong willingness to be committed to organization
- Able to work weekends or as required

Spherion is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


High School

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