Food Servicer

posted:
Location
Santa Barbara, California
Industry
Hospitality & Tourism (Food Preparation and Serving Related Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 15.00 - US$ 16.00 per hour
Ref. Number
S_30911
Contact
Nyeche, Jenny, Spherion
Phone
8056831600
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Job Description

Provides service excellence to patients and guests in the selection of Room Service meals and nourishments utilizing the departmental nutrition
software and the medical record to support communication and implementation of physician generated dietary orders. The Room Service Server will
serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods and
allergens.

Responsibilities:
Responsible for patient/guest satisfaction with the meal ordering process.
Orients patients to meal ordering system
Utilizes departmental nutrition software and tablet to input patient meal orders and view reports.
Utilizes interpersonal and customer service skills to create a positive room service dining experience/outcome for all patients, guests, and staff.
Assists patients, caregivers, and family members in making appropriate menu selections in accordance with dietary restrictions and meal patterns and offers appropriate substitutions where necessary
Coordinates with clinical staff to accommodate patients with special needs
Answers basic questions about hospital and/or food and beverage products. Responds to simple patient requests that are encountered during meal delivery period
Communicates effectively with all members of the room service team
Communicates effectively with nursing staff in person, via vocera, phone, or other available means of communication.
Delivers patient trays directly to patients in accordance with service protocols
Assists patients with set up of trays and notifies nursing staff if further assistance is necessary.
Delivers between-meal nourishments directly to patient rooms and/or nursing stations.
Responds to all patient needs and requests in a timely and professional manner.
Expedites preparation of food trays in accordance with patients' dietary restrictions and printed meal ticket; properly measures portions and arranges food on tray; distributes trays to appropriate meal carts for delivery.
Measures and prepares tube feeds from given recipes and delivers to unit pantry
Communicates effectively with all members of the room service team
Communicates effectively with nursing staff in person, via vocera, phone, or other available means of communication.

Working hours: 8:00 AM - 5:00 PM

Skills:
Minimum: California Food Handlers Card
Preferred: ServSafe Certificate

TECHNICAL REQUIREMENTS
Minimum: Ability to read and write in English. Basic arithmetic skills. Computer skills sufficient to navigate Cottage's intranet site and learn to use programs specific to the department. Basic knowledge and understanding of Microsoft Office.
Preferred: Knowledge of therapeutic diets and nutrition software.

Education:
High School

Experience:
1-4 years

Qualifications:
If you are interested in this position, respond to this post or contact our office!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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