Fraud Department Representative

posted:
Location
Salt Lake City, Utah
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
1:30 PM - 10:00 PM
Salary
US$ 16.00 per hour
Ref. Number
S_32718
Contact
Angie Johnson, Spherion
Phone
801-261-8880
Apply Now

Job Description

Were looking for savvy individuals to join our fraud team. You're the first line of defense at this major banking instutuion to guard account holders from online fraud.

Responsibilities:
Verify account information
Document steps taken to secure accounts
Educate customer on fraud prevention
Document case for investigations team to properly handle call

Working hours: 1:30 PM - 10:00 PM

Skills:
Ability to think ahead and anticipate caller needs
Type 35+ WPM
Familiarity with multiple systems and using them simultaneously
Effective use of Dual monitors
Talking while typing

Education:
High School

Experience:
0-1 years

Qualifications:
Must have a minimum of 6 months call center experience
High school diploma /GED or greater

Apply today! Interviews this week and we need to fill 22 spots!
801-261-8880
or email: Angiejohnson@spherion.com

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now