Front Office Clerk for a Medical Office

Bakersfield, California
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 14.00 per hour
Ref. Number
Mojica, Cassie, Spherion
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Job Description

This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone.The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before a provider can see them.

- Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
- Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collection all documentation and billing information per billing protocol. Ensure proper documentation and data collection/ documentation.
- Assure that all services provided have been checked out properly for each patient.
- Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
- Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
- Work closely with Medical, Dental and Nursing staff to assure smooth patient flow and cut down on waiting time.
- Follow up on ?no show? patients on a daily basis.
- Call and remind patient of his/her appointment.

Working hours: 8:00 AM - 5:00 PM

- Ability to work under pressure, and willingness to treat all patients with the utmost kindness and consideration in the most trying situations, and be able to multi-functions
- Knowledge of bookkeeping and office functions.
- Friendly personality with the desire to work with the public.
- Ability to relate to the public regardless of ethnic, religious and economic status.
- Must be willing to work at any location assigned to within the company.
- Must be able to work weekends on occasion if needed.

High School

1-4 years

- High school graduate/GED with one year of medical or dental experience in similar setting.
- Formal training from a vocational school in lieu of the above.
- Ability to relate to patients, through familiarity with medical terminology and triage procedure.
- Must believe in health care with dignity for all.
- Ability to speak read and write in English.
***Spanish is desirable.***

Please contact any recruiter regarding this position.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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