Head Teller

posted:
Location
Kalispell, Montana
Industry
Banking (Business and Financial Operations Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 15.57 - US$ 23.00 per hour
Ref. Number
S_58886
Contact
Nikki Demars, Spherion
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Job Description

Local Credit Union is seeking a Head Teller that can maintain departmental efficiency through appropriate Teller training, assistance and supervision. Will Teach / model "Members first" philosophy to / for all Teller staff. Resolve or, when possible, head off problems and conflicts involving Members and Staff. Stay abreast of, and train all Tellers on, all BSA regulations, general NCUA guidelines, fraud-related trends, and all policies and procedures.

Responsibilities:
-Supervise and coordinate activities of Tellers to ensure departmental efficiency and accuracy.
-Staff, motivate, supervise and manage all Tellers.
-Simultaneously hold Tellers accountable to their job descriptions and provide the training needed to meet those expectations.
-Assign departmental duties and work schedules to workers to ensure efficient departmental functioning.
-Receive and review monthly Departmental time cards prior to submitting to Branch Manager.
-Consistently go above and beyond typically expected work schedule to accomplish what is needed for the benefit of the Teller Department.
-Serve as a role model for Tellers with regards to effective communication, respect for others, ability to work with others, and dedication to both the Teller Department and Credit Union as a whole.
-Maintain positive and mentoring relationship with all Tellers.
-Implement appropriate Teller suggestions to improve Teller Department processes and procedures.
-Approve invoices for payment or follow deposit withhold procedures.
-Oversee correction of Teller errors as needed, and follow up with appropriate training when a Teller procedure is either being done incorrectly or is not being done.
-Address and resolve Member complaints.
-Examine Tellers daily transactions for accuracy.
-Allow Members access to Safe Deposit Boxes, following specified procedures.
-Monitor and review financial institution's security procedures and control access to vault.
-Ensure departmental adherence to all Federal, NCUA and BSA guidelines and regulations (including, but not limited to, establishing and overseeing all dual controls, and satisfactorily completing quarterly audits).
-Comply with all BSA requirements as stated in the BSA Policy.

Working hours: 8:00 AM - 5:00 PM

Skills:
-Ability to communicate effectively verbally, in writing, and over the phone, with Supervisor, President / CEO, Members, Volunteers, Co-workers, and Senior Management Team.
-Excellent problem solving skills.
-Strong analytical and organizational skills.
-Ability to prioritize work and oversee multiple simultaneous projects.
-Ability and willingness to establish departmental schedules to ensure continuous departmental coverage and break time for all employees.
-Willingness to pursue and obtain additional professional training and/or certifications as needed.

Education:
Associate

Experience:
1-4 years

Qualifications:
-A.A. or Bachelor's degree preferred but not required
-2-3 years Teller experience required.
-1-2 Supervisory experience preferred but not required.


Apply online today at www.spherion.com/apply/75034

Company offers a great wage along with a competitive benefits package.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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