Help Desk Associate

posted:
Location
Frederick, Maryland
Industry
Information Technology (Computer and Mathematical Occupations)
Job Type
Temp to Perm
Working Hours
7:00 AM - 5:00 PM
Salary
US$ 14.00 - US$ 18.00 per hour
Ref. Number
S_45967
Contact
Molly Fraley, Spherion
Phone
301-694-7700
Apply Now

Job Description

Established Frederick Maryland team looking for Help Desk professionals to join the team with a willingness and interest to learn and adapt to new processes.

Responsibilities:

  • Complete technical tasks required by each incoming call
  • Support and continue to learn new IT processes
  • Support Microsoft 10 migration
  • Take incoming calls and follow up calls as needed
  • Provide in house IT support for end users
  • Provide basic support in imaging, security settings, and general troubleshooting


Working hours: 7:00 AM - 5:00 PM

Skills:

  • 2+ years in help desk or IT support
  • Excellent customer service experience
  • Able to troubleshoot basic IT issues and resolve in a timely manner


Education:
Associate

Experience:
1-4 years

Qualifications:

  • Must be able to pass all on boarding screening
  • Safe and reliable transportation
  • 2+ years experience in technical support


Give Spherion a call TODAY 301-694-7700 or apply directly below!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now