Help Desk Technician

posted:
Location
Fargo, North Dakota
Industry
Information Technology
Job Type
Full-Time
Salary
US$ 40,000 - US$ 50,000 per year, $40k - 50k per year + none
Ref. Number
S_21880
Contact
Eric Rasmusson, Spherion
Phone
701-412-2887
Apply Now

Job Description

We are looking for a competent Help desk technician to provide fast and useful technical assistance for our Industrial client. You will answer queries on basic technical issues and offer advice to solve them.
Qualified candidates must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also have knowledge of LAN, WAN and iSeries Systems.

Mon-Fri 8am to 5pm (After hours work is required at times)
$40-$50K/year DOE

Responsibilities:
- Troubleshoot and resolve workstation issues including hardware, software, and peripherals. Provide user support and training with emphasis on customer service
- Evaluate user system requirements and assist in creating or implementation IT solutions that meet user requirements
- Assist corporate WAN administrator with WAN changes and troubleshooting
- Work with and assist corporate IT staff and IT staff at other locations Responsible for special projects as requested
- After hours work is required at times. Sometimes this will be planned after hours maintenance and other times it will be unanticipated problems requiring immediate attention

Working hours: Mon-Fri 8am to 5pm (After hours work is required at times)

Skills:
Requirements:
--Excellent customer service and interpersonal skills are required
--Knowledge and experience basic a LAN and WAN troubleshooting endpoint devices
--Knowledge and experience with MS Office applications and MS Operating Systems
--Knowledge and experience in working within a ticketing system
--Knowledge and experience with iSeries Systems and Support of Users of iSeries systems
--Communication skills (both oral and written) English

To be considered, please apply online at www.spherion.com/fargo
If you have any questions please contact Eric Rasmusson at 701-412-2887

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now